Privacy Policy

Effective Date: 20.09.2025
Last Updated: 03.11.2025

1. Introduction

Welcome to Divora , a premium fragrance brand registered under GSTIN 03ABGPB7552B1ZB and located at D12, Growth Centre, Bathinda, Punjab, 151001

At Divora, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website [thedivora.in] (the “Site”).

By using our Site, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

We collect personal and non-personal information to provide you with the best shopping experience.

a. Personal Information

When you purchase, subscribe, or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment details (processed securely through our payment partners)

b. Non-Personal Information

We may also collect:

  • IP address and browser type

  • Device and operating system information

  • Cookies and analytics data (to improve site performance)

3. How We Use Your Information

Your data helps us:

  • Process and fulfill your orders efficiently

  • Communicate regarding your orders, updates, or offers

  • Improve our products, services, and user experience

  • Prevent fraud and ensure secure transactions

  • Comply with legal obligations under Indian law

4. Sharing of Information

We only share your information with trusted third-party service providers to complete transactions or deliver services, such as:

  • Shopify (e-commerce platform)

  • Razorpay / PayPal (payment gateways)

  • Logistics and courier partners (for shipping)

We do not sell, rent, or trade your personal data to third parties.

5. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and shopping cart

  • Understand how you use our website

  • Improve our marketing and design

You may disable cookies in your browser settings, but some site functions may be limited.

6. Data Security

Your information is protected through:

  • Secure SSL encryption

  • Shopify’s certified payment infrastructure

  • Restricted internal access to customer data

However, please note that no online system is 100% secure. By using our Site, you acknowledge and accept this risk.

7. Data Retention

We retain your data for as long as necessary to:

  • Complete transactions

  • Provide customer service

  • Comply with tax, legal, and regulatory requirements

8. Your Rights

You have the right to:

  • Access or request a copy of your data

  • Correct inaccurate information

  • Withdraw consent or opt out of marketing emails

  • Request deletion of your personal data (as permitted by law)

To exercise these rights, email us at support@thedivora.in

9. Links to Other Websites

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those sites and encourage you to review their policies before sharing any personal data.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions, feedback, or concerns regarding this Privacy Policy, please reach out to us:

Divora
GSTIN: 03ABGPB7552B1ZB
Address: D12, Growth Centre, Bathinda, Punjab, 151001
Email: support@thedivora.in