Shipping Policy

1. Order Processing

All orders are processed within 1–3 business days (excluding Sundays and public holidays).
Once your order is shipped, you’ll receive an email and SMS with tracking details.

2. Shipping Partners

We work with trusted courier partners such as Blue Dart, DTDC, and Delhivery to ensure safe and timely delivery.

3. Estimated Delivery Time

• Metro cities: 3–5 business days

• Other locations: 5–8 business days

Please note: Delivery times may vary during festivals, sales, or adverse weather conditions.

4. Shipping Charges

• Free shipping on all prepaid orders above ₹999

• A nominal fee may apply to orders below this value or for COD orders

5. Address Accuracy

Please ensure your shipping address and contact details are correct.
We are not responsible for delays or lost parcels due to incorrect information provided by the customer.

6. Damaged Parcels

If your parcel arrives damaged, please refuse delivery and contact us immediately at support@thedivora.in.